Terms & Conditions
1. Deposit and Payment:
1.1 A non-refundable minimum deposit of £30 is required on booking. See Bookings for payment details.
1.2 Full payment of the balance is required before the start of the boarding period. .
1.3 Cancellations must be made a minimum of 21 days before boarding. Cancellations of less than this may be charged at the full rate of the period booked, unless a short-notice replacement booking arrives. .
1.4 Cats should be brought to the cattery in a suitable cat carrier securely fastened. I cannot take responsibility for the loss of any cat where this advice is not observed. The carrier may be left at the cattery. .
2. Vaccinations and Health
2.1 All cats must be fully inoculated against Feline Infectious Enteritis and Cat Flu. You may wish to have your cats vaccinated against Feline Leukaemia and Chlamydia although these are optional at present. Vaccination cover must be current with up-to-date boosters and certificates / cards will need to be inspected at each visit and held for the duration of the stay.
2.2 Initial vaccinations must be completed at least 4 weeks prior to your cats stay and booster vaccinations must have been carried out no more than 12 months prior to your cats stay.
2.3 Owners must ensure that the vaccinations have had sufficient time to provide immunity (minimum 7 days after primary vaccination course, and 2 days after boosters) before start of boarding.
2.4 We are unable to accommodate un-neutered mature Toms.
2.5 A condition of boarding is that your cat is in a fit and healthy condition. We must be advised of any current or recurring illness or medical needs. Any treatment required for ailments prior to reception will be at the expense of the owner.
2.6 Animals are boarded entirely at the risk of their owners and whilst every care will be taken, the management cannot be liable for illness, injury or death of any animal in their care.
2.7 Collars may be removed and kept in a safe place; this is for the cat's safety. They will of course be returned when the cat goes home.
2.8 Should you decide to collect your cat(s) prior to the agreed collection date we reserve the right to charge the full booking fee.
3. Non Collection
3.1 In the event of a cat not being collected within 14 days of the booked departure date, and if no communication from the owners is received, the cattery reserves the right to rehome the cat.
3.2 While payment must be made in full by/on collection, any extra costs incurred during your cat's stay must be paid for on collection.